Refund policy
At MicroGuard Supplements, we are committed to providing high-quality products. Due to the nature of our products and for health and safety reasons, we do not accept returns. Please review the details of our policy below:
No Returns:
- All sales are final. Once a purchase has been made, we are unable to accept returns or exchanges for any reason, including dissatisfaction with the product, accidental orders, or change of mind.
Refunds:
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Refunds are only available if the product arrives damaged or defective.
- If you receive a damaged or defective item, you must contact us within 5 business days of receiving the product at info@microguardsupplements.com with your order number and a description of the issue.
- We may request photos or other proof of damage to process your claim.
- Upon verification, we will either send a replacement product or issue a refund to the original payment method.
- Shipping Costs: Shipping charges are non-refundable.
Damaged or Defective Products:
- If your product arrives damaged or defective, please contact us immediately at info@microguardsupplements.com. Claims made after 5 business days of receiving the order will not be accepted.
We appreciate your understanding and encourage you to contact us with any questions or concerns before placing your order.
For assistance, please reach out to our customer service team at info@microguardsupplements.com.